5

A+. Great service all around! Paul was super friendly and understanding of my situation. This place is well run and definitely one of the best auto mechanics I've been to. The dealership I got my first estimate at wanted to charge me over $1800 for parts based mainly on mileage. After my second inspection here, it was determined everything was in good shape. I got the inspection and oil change for $160. I will undoubtedly be returning here for my future car issues. Thanks again for a great experience.

5

First off I like to say well professional well knowledgeable about the products and services that they're rendering. I came into the facility with no clue at all about my transmission they gave me so much insight about my transmission also in fact gave me more detail about the whole vehicle itself, including my engine I will be back. definitely thumbs up very professional and customer services tremendously superb.

5

Paul and Reiss are amazing. They are honest and tell you what needs to be done and what doesn't. They have worked on both our 2007 SAAB and our 2002 Volvo V40. They do good work and I wouldn't trust our cars with anyone else. Great quality and service at a reasonable price.

5

Mr.Reese gave me an excellent and honest service. And the cost is not expensive. Will definitely recommend Broadway Automotive to my friends. Thanks.

5

Paul and Reece were great. Fixed the Hub Bearing despite all the rust. And at a fair price! Highly recommended!

5

All Good. They took good care of my car.

5

Paul was warm and friendly and offered fantastic customer service for a situation that was very stressful for me. This company is very trustworthy and knowledgeable. I really appreciated their help.

5

Paul was pleasant, kind, efficient, and knowledgeable from the first contact to the completion of the work. He correctly diagnosed a problem that two other mechanics had not been able to solve. He accomplished the repairs exactly when he said he would, communicated with me clearly all along the way, held my car overnight for my convenience, and was a pleasure to deal with at every step. I felt the cost was very fair, and the car is running like a dream. I haven't had a mechanic I really liked for some years, and I'm happy to have found one! I will be returning to Broadway Auto for my regular service from here on.

5

Overall repair satisfaction Overall, I am satisfied with the repair. Paul and Reece decided to rebuild rather than totally replace. Worked out better all the way around. Quality My belief is that the work has been done right the first time. My car is smooth and quiet, easy on the road again. I'm pretty happy with it. Price of repair Paul and Reece gave me a great price for parts and labor. Paul really used his network to find the best parts in the most expedient fashion. He talked through all the perspectives and possibilities. I felt I had a pretty good understanding of the job and the solution. Timeliness The work was done when promised. In actuality, it took alot longer than I would have liked. Truth is, it was a big job. Seemed to me they could use some more support staff: they certainly had alot of work goin on in the shop. They don't appear to be hurting for work. Broadway Automotive and Transmission came highly recommended. Because I am a frugal and conscientious shopper, I like to be as informed as possible. I trusted the source of the recommendation. Still, being from Chicago by way of LA, I called around to get and check other references. I got other estimates for the job from other shops. I can honestly say the experience I had lived up to their reputation. I would certainly refer others to them. Courtesy Courteousness of repair staff was par excellent. Transparent; Respectful; Trustworthy: Expert knowledge; straight forward; no BS. These guys rock!

5

Fast, super friendly, and a fountain of helpful and useful advice. Thank you!!