5

For years I took my Toyota truck to local dealerships for service. I knew I was paying more for services than I would have at an independent mechanic, but I was never able to find an independent mechanic who seemed competent, trustworthy, honest, and friendly. However, I think my days of dealing with upselling middlemen at the dealerships are over. My truck was recently due for its 90k service so I called Toyota of Berkeley to schedule an appointment. Without even looking at my truck, I was quoted $1,500 for a variety of services that apparently would keep my truck running for hundreds of thousands of miles and that all of the Toyota of Berkeley mechanics do on their own cars. Wanting a second opinion and after hearing good things about Broadway Automotive & Transmission, I decided to give them a call. Unlike the dealership, Paul at Broadway A&T would not give me a quote until he could actually give my truck a thorough inspection, which I thought was a good sign. After he was able to do so, he carefully explained everything that he felt needed to be done to the truck, all of which came to less than a third of what the dealership quoted me. I asked about a few of the services that the dealership recommended, and he talked himself out of a sale by saying that he didn't think the truck needed that particular work done. At this point I was sold so I decided to let Paul do the job. When I picked my truck up, Paul was very generous with his time and walked me through everything that had been done to the truck. Although the shop was clearly very busy, Paul took the time to answer all of my questions in terms that I - as someone who is most definitely not an auto mechanic - could understand. Long story short, I highly recommend the friendly, trustworthy, and professional folks at Broadway Automotive & Transmission.

5

For years I took my Toyota truck to local dealerships for service. I knew I was paying more for services than I would have at an independent mechanic, but I was never able to find an independent mechanic who seemed competent, trustworthy, honest, and friendly. However, I think my days of dealing with upselling middlemen at the dealerships are over. My truck was recently due for its 90k service so I called Toyota of Berkeley to schedule an appointment. Without even looking at my truck, I was quoted $1,500 for a variety of services that apparently would keep my truck running for hundreds of thousands of miles and that all of the Toyota of Berkeley mechanics do on their own cars. Wanting a second opinion and after hearing good things about Broadway Automotive & Transmission, I decided to give them a call. Unlike the dealership, Paul at Broadway A&T would not give me a quote until he could actually give my truck a thorough inspection, which I thought was a good sign. After he was able to do so, he carefully explained everything that he felt needed to be done to the truck, all of which came to less than a third of what the dealership quoted me. I asked about a few of the services that the dealership recommended, and he talked himself out of a sale by saying that he didn't think the truck needed that particular work done. At this point I was sold so I decided to let Paul do the job. When I picked my truck up, Paul was very generous with his time and walked me through everything that had been done to the truck. Although the shop was clearly very busy, Paul took the time to answer all of my questions in terms that I - as someone who is most definitely not an auto mechanic - could understand. Long story short, I highly recommend the friendly, trustworthy, and professional folks at Broadway Automotive & Transmission.

5

Paul and team are amazing. They put a new transmission in my VW Vanagon and have some routine maintenance. Great communication, always above and beyond. Highly recommend!

5

Paul and team are amazing. They put a new transmission in my VW Vanagon and have some routine maintenance. Great communication, always above and beyond. Highly recommend!

5

Paul and team are amazing. They put a new transmission in my VW Vanagon and have some routine maintenance. Great communication, always above and beyond. Highly recommend!

5

Paul was friendly, and made the unique suggestion to not spend money on the car because the amount that could confidently fix the problem is more than would be worth it. Appreciate the professional honesty!

5

Always polite and accommodating. Have been going to them for many years and will continue to do so.

5

As always - Paul and Reece at Broadway automotive have amazing customer service, provide quality workmanship, and go above and beyond. This is not my first 5 star review for Broadway automotive - they really are that good! Would not go anywhere else.

5

5

Paul is both professional and very pleasant. I’ve never felt overcharged here, and this has become our go-to shop.